Do Market research – Try to find a suitable product for customers. I am sure there must be at least one product which sells fast and you are confident about it. Find a need, if not then create a need and fill it.
Speak a language customers want to hear – focus on product detailing and good content describing your product. Write a story that sells. Arouse interest with a compelling taglines. If you do not have time then hire a good team or a consultant and start it.
Design and build an easy-to-use website– If you do not want to go for a website then try with various marketplaces as per your product category or of your choice.
Start using tools to drive traffic to your site – We call it SEO service. It has paid and free both the options. Free SEO activity is called organic SEO and it is long lasting and Paid SEO is for quick results. In my opinion you should start with a blend of both.
Establish your reputation and Interact with your customers – Social Media tools are best used for interacting with customers online. You may use WhatsApp or social media for understanding customers need and responding on time. Email marketing, WhatsApp marketing and social media marketing are now a days most common tools to interact real time with customers.
These are the 5 small steps which you must keep in mind before going into online business. Keeping these 5 steps in mind guarantees you success and brand reputation enhancement.